Terms & Conditions
Last updated: April 20, 2025 | Effective immediately
1. Agreement to Terms
These Terms and Conditions ("Terms") govern your use of the website and services provided by Food Trailer Pros, operated by Food Trailer Pros ("Company," "we," "us," or "our"). By accessing our website, contacting us, or engaging our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
2. Services
Food Trailer Pros designs, builds, and sells custom food trailers and mobile concession units. Services may include:
- Custom food trailer design and fabrication
- Equipment selection and installation
- Internal financing / Buy Here Pay Here (BHPH) programs
- After-sale support and documentation (including gas test certifications, compliance documents, etc.)
All services are subject to a separate written agreement, purchase order, or financing contract. These Terms apply in addition to any such agreements.
3. SMS / Text Message Terms
By providing your mobile phone number and consenting — whether via our website contact form, a verbal agreement, or written authorization — you agree to receive recurring automated and manually-sent SMS text messages from Food Trailer Pros.
These messages may include: quote and pricing information, build status updates and delivery notifications, appointment and pickup reminders, financing and payment-related notices, and occasional promotional offers about our products and services.
Message frequency will vary based on your interaction with us and the stage of your trailer build or financing agreement. Standard message and data rates may apply depending on your mobile carrier and plan. Food Trailer Pros is not responsible for any charges incurred from your carrier.
You may opt out of SMS communications at any time by replying STOP to any text message from us. Upon receipt of your STOP request, we will send a final confirmation message and remove you from our SMS list. No further messages will be sent.
Note: Opting out of marketing SMS does not cancel any contractual obligations or financing agreements you may have with Food Trailer Pros.
For help, reply HELP to any SMS from us, or contact us directly:
📞 (469) 859-7050 | ✉️ sales@foodtrailerpros.com
Your SMS consent is not a condition of purchase. We do not sell or share your mobile number or SMS consent data with third parties for their marketing purposes.
4. Quotes & Pricing
All quotes provided by Food Trailer Pros are estimates and are subject to change based on material availability, customization requests, and current market conditions. A quote is not a binding contract until a written purchase agreement or deposit receipt has been signed by both parties.
Applicable sales tax (currently 6.25% in Texas) will be added to all purchases unless a valid tax exemption certificate is provided prior to invoicing.
5. Deposits & Payments
- A deposit is required to begin fabrication. The deposit amount will be specified in your purchase agreement.
- Deposits are non-refundable once fabrication has begun, unless otherwise agreed in writing.
- Remaining balances are due upon completion and prior to delivery or pickup, unless a financing arrangement has been executed.
- For internally financed (BHPH) clients: payment terms, schedule, and consequences of default will be outlined in a separate financing agreement.
6. Delivery & Acceptance
Customer is responsible for inspecting the trailer at the time of delivery or pickup. Any visible defects or missing items must be reported within 48 hours of delivery. After this period, the trailer is deemed accepted as-is for items that could have been observed during a reasonable inspection.
Food Trailer Pros is not responsible for damage that occurs after delivery or that results from improper use, modifications by third parties, or failure to follow operating instructions.
7. Warranty
Food Trailer Pros provides a limited workmanship warranty as specified in your purchase agreement. This warranty covers structural and fabrication defects under normal use. It does not cover:
- Damage caused by misuse, accidents, or modifications
- Wear and tear on consumable components
- Third-party equipment failures (subject to manufacturer warranties)
8. Limitation of Liability
To the maximum extent permitted by law, Food Trailer Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including loss of revenue, business interruption, or property damage not directly caused by our workmanship.
Our total liability for any claim related to a specific transaction shall not exceed the amount paid by the customer for that transaction.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes arising out of or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Ellis County, Texas.
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.
11. Contact Us
For questions about these Terms, reach us at:
- Company: Food Trailer Pros
- Email: sales@foodtrailerpros.com
- Phone: (469) 859-7050
- Website: www.foodtrailerpros.com